The 5 Real Skills of Product Managers That Nobody Teaches (in the Age of AI)
Product management is often taught through frameworks, roadmaps, and prioritization techniques - but the skills that truly drive impact are rarely discussed. In the age of generative AI and emerging agentic systems, these skills are becoming even more critical. As AI accelerates execution (writing specs, analyzing data, and even generating product ideas), the role of the PM is shifting toward judgment, alignment, and decision-making. This session explores five essential capabilities that differentiate high-performing PMs: narrative thinking, influence without authority, decision-making under ambiguity, stakeholder alignment, and product judgment, and how these evolve when AI becomes a core collaborator in your workflow.
Jacky Cheung is a Senior Product Manager – Technical at Amazon Web Services. With 12+ years of product experience, he has led the launch of consumer and enterprise products in cloud computing services, fraud & risk, cybersecurity, financial services, and sports media. Jacky is a customer-obsessed product leader who is passionate about building impactful solutions that solve critical customer problems, harnessing strong cross-functional collaboration to drive alignment and deliver results at scale.