Navigating the Path from Customer Service to Product Management: A Personal Journey
In this session we’ll explore the journey of a professional who transitioned from a Customer Service Advisor role to a QA Analyst role, and finally to a Product Manager role. This session will delve into the challenges, learning experiences, and pivotal moments that shaped this career trajectory. Attendees will gain insights into how customer service skills can lay a foundation for quality assurance and product management roles, and how to leverage experiences in each position to climb the career ladder.
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Ahmed El-Zuhry commented
You did a great job, congratulations
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[Deleted User] commented
In this panel we’ll explore the journey of a professional who transitioned from a Customer Service Advisor to a QA Analyst, and finally to a Product Manager. This panel will delve into the challenges, learning experiences, and pivotal moments that shaped this career trajectory. Attendees will gain insights into how customer service skills can lay a foundation for quality assurance and product management roles, and how to leverage experiences in each position to climb the career ladder.