Why PMs Fail at Shipping Impactful LLM Products
I first started building with LLMs with GPT-2 for millions of jobseekers at Indeed. Now, I'm shipping GPT-4 (and more) products for millions of creators at vidIQ.
With 4 years of LLM experience in B2C and about a dozen LLM product launches under my belt, I will share my biggest regrets that I hope other PMs can avoid. Where possible, I'll pull out AB test results. I also hope to make this interactive so we can all learn from one another!
Here are my biggest regrets that I will go into more detail about:
- Why Legal will block you, and what you should do about it
- If you build it, will they come?
- This UI pattern will tank metrics
- Cost considerations should be secondary to THIS
- Why your ML team CAN'T wow costumers for you
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Tony Hui
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